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Shipping costs are calculated during check out based on your order and location. To take advantage of free shipping for orders over $200 you must select "standard shipping" as your method. Most orders are shipped via UPS or FedEx and delivered in 2-7 business days.
In most cases shipping charges are not refundable. For example, if you choose an expedited shipping method on an order placed past our cut-off time of 12:00 p.m. MST and the order ships the next day via your requested expedited shipping method, this order will be delivered three business after your order was placed and shipping will not be refunded. If you choose to have us supply you a shipping label for a return the cost of the label will be deducted from your refund. If we comply with our policy and your items are shipped correctly and on time but delayed in transit by the carrier we will assist you in filing a claim with UPS but your shipping costs will not be refunded until UPS issues a refund.
If you placed an order with expedited shipping and we incorrectly ship the order we will likely refund your shipping immediately or work with you to find a solution such as re-shipping the order to meet your time frame.
We cannot ship UPS packages to a P.O. Box; if you enter a P.O. Box. Some items cannot be shipped via expedited services or to APO addresses or outside the Continental United States, we will notify you by e-mail if this occurs.
Business days are Monday through Friday, excluding holidays. For UPS 3 day or orders for items in stock and received by 12:00 p.m. MST will usually be shipped that day. For UPS 3 day or orders placed after 12:00 p.m. MST, do not count the day you order, begin counting on the next UPS business day (do not include weekends or any holidays). For example, if you place an order at 12:00 p.m. MST today and request next day air, you should receive it the next business day. If you ordered UPS 3 Day, you would begin counting tomorrow.
Note: Expedited services may not be available for some oversize items, for items shipped outside the contiguous 48 states, or to APO addresses.
In some cases all or a portion of your order may be sent directly from the product manufacturer. If this is the case, expedited shipping services may not available and the product may not be able to be shipped to APO, FPO, Alaska or Hawaii shipping addresses. Tracking and delivery information may not be available immediately and items ordered together may not arrive in the same box.
Important Expedited Services Note: If you choose one of the UPS Expedited Services it is often extremely expensive. Our shipping tables reflect charges you will incur for purchases however, there are times when the shipping tables may not charge enough to cover the cost - if the charge will be higher than shown on the order form we will notify you by e-mail before we proceed. By choosing any UPS Expedited Service you are acknowledging the price may be high and agree to pay this shipping charge. There are times when the shipping charge greatly exceeds the amount that auto calculates during checkout. In this case we will attempt to contact you before we proceed with the order.
Orders to Alaska , Hawaii , Puerto Rico , and APO Addresses all ship U.S. Postal Service or Parcel Post. We will attempt to notify you of any additional charges by e-mail or phone before proceeding, however if you do not respond immediately your order will be sent at the higher charge. Sorry, we do not ship to foreign countries.
Most orders for in-stock items ship within one business day. Large quantity orders may take longer. Immediately after placing your order, you will receive a confirmation copy of the entire order. It is important that you review this verification completely as UPS now charges $5.00 for address corrections which would be passed on to you.
Special Note Regarding Coupons, Special Offers & Shipping: Occasionally we have online promotions which involve discounts on merchandise or on the total value of the order; these promotions do not apply to shipping charges which are computed based on the full value of the item or items chosen. To be eligible for an online promotion you must actually place your order online along with any promotion code; phone and mail orders do not qualify for online promotions.
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When choose to join our mailing list you will receive a simple periodic email from us with zero outside advertising. We don't send them very often (about once a month). They include information on the hottest new products, bargain close outs and discount coupon codes. So be sure to add WaitStuff.com to your safe list within your email client.
1. We reserve the right to refuse or cancel an order at any time.
2. While we make every effort to make sure all the information on the website is accurate, occasionally an error occurs. If there is a price discrepancy or any other issue, we will contact you before processing your order.
Also see our RETURN POLICY
If you have any further questions, please email us at firstname.lastname@example.org or call us at 1-888-992-4837.